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Unified Communications Unified Communications

UC Anywhere

UC Anywhere

​HGC UC Anywhere is an integrated, feature-rich, cloud-based unified communications (UC) solution to suit corporations of any size. Here are some key reasons why your company should view our solution as a business opportunity.

Key features Details
International numbers - Local access, global reach Make your company eminently reachable internationally by being contactable via local numbers in various countries. Installing overseas phone numbers on your UC Anywhere device enables users to make and receive calls to and from anywhere in the world – all via the UC portal.
Mobility - Empower your organisation to work flexibly UC Anywhere has intelligent call routing and mobile phones the means to manage your account online. In addition, it is softphone or mobile phone compatible, so you can make and receive calls from a computer, laptop, tablet or mobile phone from anywhere in the world. Moreover, you no longer need to be in the office to answer landline calls. Internal transfers, ring groups and all other aspects of the service function as if in a conventional office environment.
Advanced Call Flow (ACF) management module - Bespoke interactive call management A phone line provides one of the most important channels via which to communicate with customers. And our Advanced Call Flow (ACF) management module optimises this by providing a sophisticated yet easy-to-use built-in call flow management facility that enables customers to build and customise their own IVR system call flow capability in simple drag-and-drop steps. Time of day routing is fast and easy, and features include music-on-hold and an automated welcome greeting, etc.
Call recording - Capturing and retrieving call details with ease The call recording feature can be accessed anywhere, and the UC Anywhere portal enables users to turn the facility on/off from any devices. Conference calls can be recorded without needing any additional equipment. Call recording can be used for training purposes and to help teams develop a more comprehensive understanding of how customers use a product.
Video and audio conferencing - Create, control and manage conferences on the fly Video and audio conferencing facilitate effective collaboration and engagement, so our UC portal enables users to configure, schedule and moderate conferences with parties locally and internationally.
Centralised management portal - Smart communications management Our UC portal can be used to control real-time call, recording and call conferencing, and it allows customers to configure phone system settings using a drag-and-drop option. What’s more, administrators can add, remove and edit users, as well as their permission levels, numbers and devices – all in real time.
Globally-interconnected points of presence (PoP) - UC network ring VoIP calls are broken down into packets of data – like those used on a packet-switched network – to connect one caller with another using standard protocols and media codecs. UC Anywhere is carried by a global UC network ring running via secure and reliable networks to deliver uninterrupted voice and video on an international private link. This provides customers with exceptional service quality anytime, anywhere.​

環球全域電訊有限公司可不論直接或透過其聯營公司、代理及/或商業夥伴1,使用本人的個人資料2 (「個人資料」)作直接促銷下列之服務及/或產品。

若閣下不同意以下任何一項請選擇適當空格,環球全域電訊有限公司便不能使用閣下的個人資料作直接促銷。

附註

  1. 商業夥伴包括與環球全域電訊有限公司已簽訂商業協議之指定行業機構(有關指定行業之資料請參考3)。
  2. 個人資料包括任何或所有以下資料: 姓名、性別、電話號碼、傳真號碼、郵寄地址、電郵地址、出生年月、以及電訊和有關電訊增值服務的用量、環球全域電訊有限公司之賬戶及服務號碼。
  3. 指定行業包括電訊及有關電訊增值服務及產品、禮賓服務、鮮花及禮物籃、婚禮籌備服務、個人護理及美容、服飾、超級市場及百貨公司、家居生活、餐飲及食品、酒店及旅遊、娛樂消閑、高端消費產品、電器及電子產品、電子商務及付款平台、媒體、保險、銀行及金融、教育、文儀用品、房地產及物業管理、物流及運輸、社交網絡服務、招聘、慈善及非牟利機構。


若閣下日後不希望環球全域電訊有限公司及其聯營公司、代理及/或商業夥伴向閣下提供有關環球全域電訊有限公司、其聯營公司及商業夥伴直接促銷上述產品及服務之資料,請電郵 suggestion@hgc.com.hk 、或郵寄至香港荃灣郵政局郵箱33號或致電環球全域電訊有限公司客戶服務熱線1220 (話音/國際長途電話服務) / 1222 (互聯網服務)。如閣下選擇以電郵或郵寄方式通知我們,我們的客戶服務主任將會致電閣下以作確認。

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